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Empowering Your Financial Journey: Celebrate Financial Capability Month with Us!

Published: March 28, 2024

April marks an important observance in the financial community: Financial Capability Month. It's a time dedicated to understanding the ins and outs of personal finance, enhancing our financial literacy, and taking concrete steps towards achieving our financial goals.

How Do Home Improvement Loans Work?

Published: March 15, 2024

Home improvement loans offer a practical financial solution for turning your house into the dream home you've always wanted. By understanding how these loans work, the benefits they offer, and when to consider them, you can make informed decisions that align with your home improvement goals and financial plan.

How to Get Your Free Credit Reports from the Major Credit Bureaus

Published: February 27, 2024

Federal law gives you free access to your credit reports from the three major credit bureaus: Equifax, Experian and TransUnion. Those reports, which previously had been limited to once a year, are now permanently available weekly to help consumers manage their finances.

USSFCU's Shared Branch Network: Your Gateway to Nationwide Banking

Published: January 18, 2024

USSFCU is committed to putting its members first. As part of this effort, the credit union is part of the CO-OP Solutions shared branch network, which enables members to enjoy in-person services at several locations throughout the country by collaborating with other credit unions.

Crafting a Merry and Mindful Holiday

Published: November 30, 2023

The holiday season, a time of warmth and celebration, invites us to revel in joy and share moments with loved ones. As we embark on this festive journey, it's essential to approach the season with a blend of merriment and financial mindfulness. Here's a few tips for crafting a holiday that's both joyful and financially healthy.

Seizing the Moment: Why Now is the Time to Open a CD

Published: November 24, 2023

Because of the recent Federal Reserve rate increases, APYs are going up. These high rates will not last forever though. Here are three reasons why right now is exactly the right time to open a CD.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

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