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U.S. Senate Federal Credit Union Honored as Top Workplace by The Washington Post

Published: June 20, 2024

U.S. Senate Federal Credit Union Honored as Top Workplace by The Washington Post

Alexandria, Virginia, June 20, 2024 – The United States Senate Federal Credit Union (USSFCU) proudly announces its recognition as one of the Greater Washington area’s top workplaces by The Washington Post. This esteemed accolade underscores USSFCU's unwavering dedication to creating an exceptional workplace environment and fostering a culture of excellence.

The Washington Post’s annual Top Workplaces list celebrates organizations that prioritize their employees’ well-being, job satisfaction, and overall workplace culture. Being named a Top Workplace signifies USSFCU’s dedication to its team members and their professional growth. Impressively, USSFCU ranks within the top 2% in its industry for making employees feel appreciated.

“Our employees are the heart of our organization. This recognition is a testament to their hard work, dedication, and the positive culture we strive to maintain every day,” said Timothy Anderson, CEO of USSFCU. “We are committed to supporting our team members and ensuring that USSFCU continues to be a place where they can thrive both personally and professionally.”

Recent survey feedback from USSFCU employees highlights the positive atmosphere at the credit union:

  • “Our CEO truly cares about the credit union, the membership, and each employee.”
  • “This is honestly the best and most caring company I have ever worked for. The culture and people are honest and nice. The work is challenging, and they strongly support work and home life at a great balance. “
  • “Our mission is 'People Helping People.' This is a win-win and at the end of the day we can rest knowing that we left people better than we found them.”
  • “I feel part of something bigger.”

In addition to this significant recognition, USSFCU has also received the following accolades:

  • Top Workplaces USA 2024: Ranked #76 nationwide by USA TODAY, highlighting USSFCU's employee-focused culture.
  • 2024 Top Workplaces Culture Excellence Awards: Celebrated for exceptional Work-Life Flexibility, enabling employees to balance their personal and professional lives effectively.

These awards reflect USSFCU's ongoing efforts to foster a positive workplace culture and provide employees with the tools and support they need to succeed. At USSFCU, employees are considered the greatest asset. Their dedication and hard work drive the credit union's success, and USSFCU is committed to maintaining an environment that nurtures their talents and promotes their well-being.

For more details, visit our Top Workplaces profile page, which showcases the commitment, culture, and the values that have guided us to this remarkable achievement.

About USSFCU

Since 1935, USSFCU has provided the Senate and Capitol Hill communities with world-class financial stability, security, and service. Now a $1.6 billion financial institution with 140 plus paths to membership, access to these exclusive financial resources is at your fingertips. Visit ussfcu.org/joinus to learn more. 

For those interested in joining our award-winning team and becoming part of our thriving workplace culture, please visit our careers page to explore current opportunities.

Career Opportunities

 

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Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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