Security Corner Blog

The New Face of Fraud: AI Voice Cloning

Published: December 20, 2024

Advances in AI technology have enabled criminals to replicate voices and videos with startling accuracy. All they need is a few seconds of your voice, often obtained from social media to create a realistic impersonation. Protect yourself and your loved ones by taking these proactive steps.

Protect Yourself from Gift Card Scams: Spot the Red Flags Before It's Too Late

Published: December 11, 2024

As we approach the holidays, it's crucial to be aware that gift card scams are on the rise. These scams, designed to catch unsuspecting victims off guard, can lead to significant financial losses. They often involve fraudsters posing as legitimate entities or trusted individuals, pressuring you to purchase and share gift card codes. Once the codes are handed over, the scammers vanish, leaving you with financial losses that are rarely recoverable. Here's how to spot these scams and protect yourself.

Beware of Package Delivery Scams: How to Stay Safe This Holiday Season

Published: December 4, 2024

The holiday season is here, and with it comes an increase in online shopping and package deliveries. Unfortunately, scammers are also getting ready to take advantage of the surge in deliveries. Package delivery scams have become increasingly sophisticated, leaving unsuspecting victims at risk of losing money, sensitive information, or both. Here?s how these scams work, how to spot them, and what to do if you?ve been targeted.

Donate Safely: Spot Scams Before You Give

Published: November 26, 2024

Scammers are pros at tricking people into donating. They'll often even use names that sound a lot like other charities you've heard of to get your money. Here's how to make sure your money is going to support the cause you care about.

Stay Safe While Black Friday Shopping

Published: November 20, 2024

The holiday season is right around the corner, and for many, that means Black Friday deals for holiday gift giving. While scoring for that perfect gift for your loved ones at a discount is exciting, but it's important to stay vigilant. Cybercriminals are eager to take advantage of busy shoppers with online scams designed to steal your personal and financial information.

Protect Yourself from Flood-Damaged Cars

Published: November 14, 2024

Hurricane Helene left as many as 138,000 vehicles flood damaged after it tore through at least six states. Thousands of these flood damaged cars will be cleaned up by potential scammers to be sold nearby, or thousands of miles away from the original incident. Take these steps to ensure your next car is safe, reliable, and free from hidden water damage.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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