Security Corner Blog

Stay Safe While Black Friday Shopping

Published: November 20, 2024

The holiday season is right around the corner, and for many, that means Black Friday deals for holiday gift giving. While scoring for that perfect gift for your loved ones at a discount is exciting, but it's important to stay vigilant. Cybercriminals are eager to take advantage of busy shoppers with online scams designed to steal your personal and financial information.

Protect Yourself from Flood-Damaged Cars

Published: November 14, 2024

Hurricane Helene left as many as 138,000 vehicles flood damaged after it tore through at least six states. Thousands of these flood damaged cars will be cleaned up by potential scammers to be sold nearby, or thousands of miles away from the original incident. Take these steps to ensure your next car is safe, reliable, and free from hidden water damage.

10 Essential Financial Safety Tips for Online Shopping

Published: November 13, 2024

As online shopping becomes a bigger part of our lives, especially during the Holiday season, protecting our finances and personal information is more crucial than ever. Despite the risks, online shopping is generally safe, and with a bit of vigilance and a few innovative strategies, you can stay safe. Here are 10 critical financial safety tips for your next online shopping experience.

Holiday Shopping Safety: Spotting and Avoiding Fake Websites

Published: November 13, 2024

Fake sites can steal your information and your money or infect your device with malware. To stay safe, you need to know what these sites look like and how you can avoid them. In this article, we explain the risks of fake websites, warning signs to look out for, and what steps you should take if you fall victim.

Stay Safe While Shopping on Your Phone This Holiday Season

Published: November 6, 2024

With mobile deals and one-click orders, it's no surprise that many of us will be turning to our smartphones for holiday shopping this season. But while shopping on your phone is convenient, it also comes with some risks. By following a few simple safety practices, you can keep your information secure and enjoy a worry-free shopping season.

Beware of Holiday Travel Scams: How to Protect Yourself This Holiday Season

Published: October 29, 2024

With the holidays fast approaching, millions are making travel plans to be with family and friends. Unfortunately, holiday travel also brings a surge in scams targeting people booking flights, hotels, rental cars, and other holiday arrangements. Here's a guide on what to watch out for and how to keep your finances safe while preparing for holiday travels.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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