Merchant Services

Merchant Services

Could your current card processing service be hurting your bottom line?

USSFCU Merchant Services has solutions that can help.

As emerging technologies change the landscape of the payment industry, you can trust us to find scalable solutions that will work for your business— now and in the future.

Optimize. Train. Save.

As a member-owned, not-for-profit organization, USSFCU is a perfect fit for nonprofit organizations and small businesses in the Washington DC area.

According to the Forbes Nonprofit Council, changes in the tax code may affect the contribution levels of some donors and the performance of the stock market always influences donor contributions and gifting outreach. With this in mind, we understand that this could cause nonprofits specifically to be more conservative in budget management and program planning. USSFCU is confident that by utilizing our innovative merchant services solutions coupled with training, we can find ways to cut costs and help save on your bottom line.

  • Serving the D.C. Metro area for over 80 years
  • Providing Merchant Services since 1996
  • Employs an entire team of in-house customer service professionals; no outsourcing
  • Competitive rates and no hidden fees; meet or beat pricing
  • Specific solutions for many vertical markets: retail, medical, restaurant, B2B, nonprofit & more

Optimize and Start Saving Today! We can have you operational with a fully optimized system in less than 48 hours.

Want to see how we can help you cut costs? Set up a free consultation today. Contact [email protected].

USSFCU selected USB Payment Processing as our preferred merchant services provider because of their commitment to customer service and industry-leading processing rates. Product highlights include:

  • In-person training provided
  • 24/7 Technical Support
  • API/Third-Party Integrations
  • Month-to-month Option
  • No Capped Monthly Volume
  • PCI-compliant technology and data security

We can meet the payment processing needs of every business.

  • Credit and debit card processing
  • Mobile pay
  • EMV
  • Recurring billing
  • Wireless transactions
  • Online processing
  • Gift cards
  • Electronic check processing

At Your Place of Business

  • Point of sale system
  • Tabletop terminal
  • Wireless terminal
  • Ability to access your account online
  • View your statements
  • Monitor transaction and settlement activity
  • Manage and respond to chargebacks and retrievals
  • Research cardholder activity and authorization records

Problem:

A well-established and respected nonprofit association in the Greater Washington DC area needed help streamlining their revenue. Their credit card processing expenses had increased to over $60,000 a year. While their processing volume had grown substantially, their cost of doing business made operating events cost prohibitive.

Solution:

After auditing and analyzing credit card processing statements and methods, we identified significant areas for optimization. Innovative software paired with a set of best practices will ensure the lowest possible rate on each transaction.

Results:

  • Lower Expense of Transactions:
    Saved up to $24,000 annually simply by altering the way they process cards.
  • Ensure Great Service at Great Pricing:
    Provided staff training on new practices.
  • The Formula For Results is Simple.
    Transaction Optimization + New Practice Training = Bottom Line Savings

40% DECREASE IN PROCESSING COSTS

Download Printable Case Study

Merchants with all-inclusive, flat-rate packaged monthly and franchisee program processing fees are not eligible for this offer. Payment processing offer not available to merchants processing over $2 million in Visa® and MasterCard® processing volume annually and not available to businesses currently processing with USB Payment Processing NE, Inc. Limit one small business package per merchant, regardless of the number of business locations. Package will can be redeemed within 60 days of cost comparison analysis. Other fees may apply. Offer may be extended, modified or discontinued at any time without notice and may vary by market. Not valid with any other merchant services offer.

Contact United States Senate Federal Credit Union for more details. Merchant services provided by USB Payment Processing NE, Inc. and are subject to credit approval.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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