Skip to content
Share:

Contactless Payment Method Myths

Published: August 24, 2022

Contactless Payment Method Myths

Tap. Pay. On Your Way.

USSFCU Visa® Credit Cards Are Now Contactless! Enjoy fast, easy, and secure checkouts on everyday purchases. Plus, all the benefits that come with a USSFCU Visa credit card. Compare Our Cards >>

Contactless payments offer many benefits to shoppers and retailers alike, and they are even more secure than their physical counterparts. Here are four common myths surrounding contactless payment methods and some insight into the reality of how secure they really are.

Contactless cards can accidentally process a transaction while inside a wallet.

You can’t pay accidentally – your card or device must be within 2.5-5 cm of the terminal for the transaction to occur (and you won’t be billed twice, even if you accidentally tap twice). The close-range proximity is required in order for the contactless technology to respond to the POS terminal. Contactless payment methods use radio frequency to communicate. However, do not confuse that with RFID (radio-frequency identification) technology that also uses radio frequency but has a much longer proximity range of up to 5 feet.

Electronic Pickpocketing

One of the most common myths floating around about contactless commerce is that thieves can electronically “pickpocket” you to steal your contactless card or the mobile payment method. People think that someone standing near you in line with an NFC card reader can obtain your contactless payment information. 

It’s true, certain smartphone applications could read some data from a contactless card. However, these devices would only get your account number and expiration date. The NFC used to read the card must be done via a valid point-of-sale (POS) terminal from the retailer’s partner bank. The transaction must take place in an EMV secure setting, with a payment transaction. 

Even if a genius hacker were able to actually steal a POS terminal, the transaction would show up as a processed transaction, catching the culprit if he owned the terminal. If the terminal were stolen, the retailer would have reported it as stolen and blocked it. It’s much more likely that you’ll have a physical card stolen than it is to have your contactless payment electronically pickpocketed. 

If my contactless information is intercepted, a counterfeit card can be created and used in-store.

Each time a consumer uses a contactless card, a dynamic one-time-only code is generated to uniquely identify each individual transaction. The contactless card or device then provides the payments reader with that unique code, securing the transaction. It is extremely difficult for a fraudster to copy any of this advanced encryption technology to create a dynamic code and even more difficult to have the ability required to create a counterfeit version of a contactless card.

It's unlikly it'll be used for online transactions either. To complete an online transaction, a consumer must provide or have access to the card verification value (CVV2 or the three- or four-digit security code), cardholder name and billing address associated with the card – none of which are sent or shared during a contactless transaction. Since neither the card nor the device transmits this information when making a purchase, fraudsters typically will not have enough information for an online payment transaction to be authorized or authenticated.

If my card data is stolen, my identity can be stolen, too.

Contactless cards and devices do not transmit information about the cardholder that would allow a thief to steal someone’s identity from a contactless transaction. In order to steal someone’s identity, the fraudster would need a name, address and other personal information that is not shared when conducting a contactless transaction. There is very little risk of identity theft associated with contactless transactions.


This material was sourced from articles originally posted by CUinsight and Retail Control Systems. It is for informational purposes only.

View all posts

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

Read More testimonials.