Security Corner Blog

What You Need to Know About Triangulation Fraud

Published: March 28, 2022

While online shopping has taken a lot of the stress and hassle out of buying things, the convenience of it has also created openings for new kinds of online scams. Sometimes, as in the case of triangulation fraud, customers and merchants can even become unwitting participants.

Tax-Related Identity Theft Crimes

Published: February 15, 2022

Tax-related identity theft occurs when someone uses your Social Security to file a fraudulent tax return in your name, claiming a tax refund.You may not know you're a victim of identity theft until you're notified by the IRS of a possible issue with your return.The IRS recommends taking these important steps to safeguard your information.

How to Run a Privacy Scan After a Data Breach

Published: January 26, 2022

Your name, your address, your email - these might seem like boring facts from your day-to-day life, but to digital criminals they're all valuable data points worth snatching in a data breach. When you're the victim of a data breach and your privacy is in jeopardy, A Privacy Scan is a smart way to find out who may have acquired your information.

12 Common Scam and Fraud Terms You Should Know

Published: January 5, 2022

While fraudsters are becoming increasingly savvy, you can learn what to look out for and avoid the latest scams by understanding common scam and fraud terms. Scammers want to catch you off guard and pressure you to make hasty decisions, so informing yourself is a crucial way to stay one step ahead of their tactics.

Tips to Donate Safely Online

Published: December 15, 2021

Giving to your favorite charity or nonprofit feels great. But as online giving has become easier than ever, online charity scams have become more prevalent. With only a couple of clicks, you could find yourself giving your hard-earned money or personal information to someone who is capable of causing considerable damage to your bottom line.

Protect Your Identity and Avoid Scams While Holiday Shopping

Published: December 7, 2021

The holidays bring joy, time off from work and days spent with family, but they can also be accompanied by added stressors. Whether you're stretching your finances to afford presents, struggling with travel plans or rushing to get everything done before taking a few days off, the extra expenses and pressure could make you a prime target for identity theft or scams.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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