Security Corner Blog

Why Responding to "Hi, How Are You?" Texts Can Be Risky

Published: September 11, 2024

In today's world, scammers have developed increasingly creative ways to approach unsuspecting individuals, and one of the most common tactics involves sending a simple text message saying, Hi, how are you? While responding may feel polite, it's essential to recognize that ignoring these messages from unknown numbers is not rude it's wise.

How to Stop Spam Texts: Simple Steps to Protect Your Phone

Published: September 5, 2024

Spam text messages can be more than just annoying, they can also be dangerous. Scammers often use spam texts to trick you into sharing personal information or clicking on suspicious links. Fortunately, there are several steps you can take to stop spam messages before they cause harm.

Why Parents May Want to Start Locking a Child's Credit at a Very Young Age

Published: August 23, 2024

Freezing a minor's credit with the three major credit bureaus - Experian, Equifax and TransUnion - can avoid a lot of hassle later when the children are old enough to apply for their first credit card, finance a car or seek student loans.

How to Spot and Avoid Tech Support Scams

Published: August 20, 2024

Tech support scams are a growing threat, targeting unsuspecting individuals by pretending to be legitimate tech support professionals. These scammers trick victims into giving them access to their computers or personal information under the guise of resolving a non-existent problem. Here?s what you need to know to protect yourself and your loved ones.

Avoiding and Reporting Gift Card Scams

Published: August 7, 2024

Gift card scams are becoming increasingly common, targeting unsuspecting individuals with convincing tactics to steal money. Here's a guide on recognizing these scams, avoiding falling for them, and what to do if you've already been scammed.

Beware of Wire Transfer Scams: Recognizing the Red Flag

Published: July 31, 2024

Wire transfer scams are a growing concern as fraudsters use various tactics to trick individuals into sending money. A wire transfer is an electronic method of transferring funds from one bank account to another, often used for large transactions.

Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

- James · Locust Grove, GA

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

- Larry · Cumberland, MD

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

- Eliza · Washington, DC

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

- Charles · Upper Marlboro, MD

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

- Denise · Washington, DC

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

- David · Silver Spring, MD

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

- Manuel · Bowie, MD

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

- Misty · Brookings, OR

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

- Tamra · Denver, CO

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

- John · Fort Washington, MD

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

- Bernard · Richmond, VA

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

- Erwin · Ellicott City, MD

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

- Ruth · Takoma Park, MD

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

- Jacquelyn · Sanford, FL

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

- Jamie · Washington, DC

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

- Kathleen · Ukiah, CA

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

- Richard · Washington, DC

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

- Nicole · Alexandria, VA

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

- Angela · Alexandria, VA

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