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As Hurricane Florence Approaches the East Coast

Published: September 12, 2018

Hurricane Florence may impact your area over the next several days, and your safety is our primary concern.

Please consider these tips from Ready.gov in preparation for the storm.

Ensure you have quick access to storm updates and emergency instructions.

    >>The FEMA Mobile App provides instant alerts and updates straight to your mobile phone through the

   >>Track the storms progress via the National Hurricane Center.

Plan your evacuation route well ahead of time in case your area is instructed to evacuate.

Prepare emergency supplies. Include a three-day supply of drinking water, food that you don’t have to refrigerate or cook, first aid supplies, candles, matches and batteries.

Prepare your home.

Bring any loose, lightweight outside objects inside and anchor heavier items that could become projectiles

Cover all of your home’s windows. Permanent storm shutters offer the best protection for windows or consider boarding up windows with 5/8” exterior grade or marine plywood, cut to fit and ready to install.

When a hurricane is 6-18 hours from arriving:

Check your city/county website frequently in order to get the latest weather updates and emergency instructions. Turn on your TV/radio.

Charge your cell phone and other devices so you will have a full battery in case you lose power.

If you’re not in an area that is recommended for evacuation, plan to stay home or where you are and let friends and family know where you are.  

In the event that the Credit Union’s operations are impacted, we will update our website with any changes to our branch hours or Member Service phone hours.

Please know that we support you and hope that you and your family remain safe during the storm.

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Members' Voice Testimonials

This credit union is the best, I love the customer service and you can't beat the interest rates. I'm happy to be a member of this great credit union.

The branch manager introduced herself and was extremely helpful. She stated that if there is anything we ever need to please let her know. Very positive experience!

Greta was absolutely amazing - as always. She makes me and my parents feel valued and supported. We are forever grateful. [The Credit Union] has been hugely supportive over many years. And we feel known and cared for.

Long as I have been with the credit union, I haven't had any problems. I also like the protection on my account.

My overall experience at the credit union was exceptional. The staff was hospitable offering water, my service was timely and professional and the office was well lit and clean.

As a member for more than 40 years, i have always had great service from the USSFCU and know that they stand behind their great reputation.

A top rate Credit Union, [I'm] privileged to be part of! Thank you for all you do for our family! USSFCU Credit Union was able to resolve our financial situation - vehicle, personal loans, customer service/recommendations, within 6 months. We belonged to another credit union for over 20 years, with results not even close to comparison. We switched ...

Your people and products are amazing. The recent [online banking] overhaul is phenomenal. [I've] been electronic banking since Tele action phone banking - paying bills with my push button landline decades ago. USSFCU is light years ahead of everyone else in terms of ease of use and client experience!

I have been a member for more than 30 years. I no longer reside in the DC area but continue to bank with USSFCU because of the ease and the customer service.

I have been a member for over 50 years, and I have always gotten good service with loans, when I had to have service at a branch, and when I needed to have money sent to me from my savings account. The personnel have always been friendly and treated me with respect.

I especially appreciate being able to quickly speak with someone (not a robot) and that person has always been knowledgeable and helpful.

Excellent customer service streamlined and transparent process. The representatives are efficient, knowledgeable, and understanding of the type of loans offered by Credit Union.

The USSFCU behaves as a credit union ought to behave. The staff works with and for the members, not for a corporate board. Interest rates for a car loan, a home improvement loan, and a mortgage are low and terms are transparent.

Staff are courteous and friendly to work with. Very knowledgeable about services and products offered or available. Excellent follow-up with customers.

I have appreciated USSFCU services for many years since I left my work on Capitol Hill. I have appreciated the occasional webinars on purchasing a home or retirement planning.

I have been a member since 2006, and have always appreciated the customer service response to any concern or query. In addition, as I have traveled extensively, USSFCU has provided support and access.

I've had a credit union account for decades, even though I no longer work on Capitol Hill. I now have two accounts. I've been able to do all of our banking remotely, by app or by phone.

I have been a USSFCU member for almost 20 years. There is nowhere else I want my money to be. I always receive excellent service.

I deeply appreciate the stellar service, the proficiency, the professionalism, and the kindness. I am truly honored and grateful to bank with a financial institution that treats customers like family.

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